Privacy policy.
Last updated: May 24, 2026
FlowCo is a consulting practice that builds AI-powered data systems on top of manufacturing ERPs. This page explains what information we collect when you visit flowcoai.com, book a call, or talk to our chat — and what we do with it. We collect as little as we need to. We do not sell data.
Who runs FlowCo
FlowCo is operated by Charles Penn from Texas, United States. The site at flowcoai.com is the only public surface. For privacy questions, email info@flowcoai.com.
What we collect
When you interact with the site we may collect:
- Information you give us — name, email, company, and message when you submit the booking modal or use the chat panel.
- Booking metadata — the time and source page of the booking, so we know which page sent you.
- Analytics data — IP-derived approximate location, browser / device, referrer, and page-view events. Collected via Google Analytics 4.
- Chat conversation content — messages you type into the chat panel are processed by the underlying model (Anthropic Claude) to generate a reply, and we keep a copy so we can respond to your inquiry.
How we use it
We use the information you give us only to respond to your inquiry, schedule a call, and follow up on engagements we discuss. We use analytics to understand which pages are useful and where the site is broken. We do not run advertising, retargeting, or affiliate tracking.
We do not sell or rent any of this data to third parties.
Third-party services
FlowCo uses a small set of vendors to operate the site. Each one has its own privacy policy.
- Google Analytics 4 — site analytics. Google sets cookies and may process your IP address. You can opt out via the Google Analytics opt-out add-on or by blocking analytics cookies in your browser.
- Vercel — hosts the site, and provides Vercel Analytics for aggregate page-view counts. No personally identifying data is stored by Vercel Analytics by default.
- HubSpot — stores leads from the booking modal so we can follow up. Records include name, email, company, and message.
- Resend — sends the lead-notification email to FlowCo and the confirmation email to you. Resend processes your email and message content.
- Anthropic— the chat panel sends your messages to Anthropic's Claude API to generate replies. Anthropic does not train on data submitted via the API.
Cookies
We use cookies only for analytics (Google Analytics 4) and to remember anonymous session state during a booking flow. We do not use advertising, retargeting, or social-tracking cookies. You can block analytics cookies in your browser without breaking any of the site's functionality.
Your rights
Regardless of where you are based, you can:
- Ask what information we hold about you.
- Ask us to correct or delete it.
- Opt out of any future communication.
- Opt out of analytics (see the GA4 opt-out link above).
Email info@flowcoai.com and we'll handle it within 30 days.
Data retention
Lead information is retained for as long as needed to follow up on the inquiry and any subsequent engagement, then for a reasonable record-keeping window after. Analytics data is retained per Google Analytics 4's default 14-month rolling window. You can request deletion at any time.
Children’s privacy
FlowCo is a business-to-business service. We do not knowingly collect information from anyone under 18. If you believe a child has submitted information, email us and we'll delete it.
Changes to this policy
We may update this page when our stack or practices change. The “Last updated” date above reflects the current version. Material changes will be noted at the top of the page for at least 30 days.
Contact
Privacy questions: info@flowcoai.com
FlowCo · Texas, United States